fbpx
Thursday, March 4, 2021

High flier

What a typical day is like in the skies. RAMNEEK DHILLON tells us about her work as cabin crew member

Reading Time: 3 minutesMy job title Senior Cabin Crew at Virgin Australia
My educational qualification Bachelor in Aviation, Tourism & Hospitality Management from Institute of tourism and Future Management Trends (ITFT) Chandigarh, India

What my job entails As a Cabin Crew team member, I am responsible for the safety, welfare and comfort of guests throughout the flight. To become a cabin crew team member, I was required to complete a training course which includes learning all the safety and emergency procedures, which we then need to update every year.
What a typical day is like The day starts off two hours prior to departure of the flight we are operating, with sign on and a pre-flight briefing. Our flight manager will provide us with all relevant information about the flight, everyone’s working positions, and any special requirements. We are also quizzed on safety, emergency and first aid. The aircraft is then checked to make sure it is neat and tidy and we welcome guests on board and direct them to their seat. We then perform our safety briefing to our guests and check the cabin to make sure it is secure before the flight departs. Inflight service then commences once the seatbelt sign is switched off. When it’s finally time to land, the captain will then turn on the seatbelt signs and we secure the cabin again. Once our guests have disembarked and we’ve performed all safety checks, we will then make our way to the crew room for sign off and this is where I usually check my roster too.
What is tough about my job I think the hardest part is when I miss my family on trips away.
The positive aspects 
Great workplace and rewarding career: Virgin Australia has a safe and collaborative working environment, where each and every employee is encouraged to reach their full potential. It provides you the opportunities to further spread your wings by offering you world class training and a promising career path.
Work life balance: There’s a good selection of roster bidding system to suit your lifestyle and flexibility, given our work hours are so varied.
Team work: I really enjoy working in such a diverse workforce, and have been able to learn a lot about different cultures since my time here.
Travel: I’ve always had a love of flying and of travel. I’ve travelled so much with this job and made fantastic memories! For instance, I’ve always wanted to travel to Hong Kong and this job made my dream come true. I fly frequently on that route now.
Lifelong learning opportunity: I love that we’re constantly upgrading our skills; there are exams every six months to keep us current. We’re not only refreshing our skills but also learning about new developments in the industry, such as the new 777 (which I will be flying on to LA tomorrow!)
Advice to others who may want to enter the industry Cabin crew are the face of the airline, so we are all expected to provide a highly polished and professional service, and always remain friendly, approachable and enthusiastic. Becoming a cabin crew team member will give you the perfect opportunity to get away from the repetitiveness of a normal 9 to 5 job. If you have a passion for travel, dedication and commitment, then I say go for it!  Every day will be different, you will learn fantastic customer service skills, become a team player and learn a lot about yourself too. For instance it amazes me that I’m able to speak comfortably with so many different people from different countries! One of my favourite parts about the job is the feeling of pride when a passenger appreciates and recognises my hard work after a long day.
Ramneek spoke with RAJNI ANAND LUTHRA

- Advertisement -

Related Articles

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Podcasts

Ep 9: What do young Indians want from love?

0
Growing up in Indian culture, most of us know that love has never been as popular as marriage. Even in the movies, the main...

Ep 8: Indian links in Indigenous Australian poet Ali Cobby Eckermann’s...

0
To celebrate NAIDOC week 2020 (between 8-15 November) I spoke to Yakunytjatjara poet Ali Cobby Eckermann about her time in India where she taught...

Ep 7: In the case of Sushant Singh Rajput

0
  The torrid and high-octane Sushant Singh Rajput case has been fodder for Indian people and press for the last few months. The actor’s tragic...

Latest News

Maju Varghese

Indian-American appointed Director of WH Military Office

0
  US President Joe Biden has appointed Indian-American Maju Varghese, who was the Chief Operating Officer of his campaign, as his deputy assistant and Director...
sexual assault survivor, sexual assault counsellor, sexual assault victim

I’m a sexual assault counsellor. Here’s why it’s so hard for...

0
  As a senior sexual assault counsellor working with Sydney’s Royal Prince Alfred Hospital, I often sit across from people on the worst day of...
dee domingo and raj shekhawat

A tinnitus update on World Hearing Day

0
  World Hearing Day is celebrated on 3 March to raise awareness on how to prevent deafness along with promoting ear care. I spoke to...
RITU WEDS CHANDNI BOOK COVER

Book Review: ‘Ritu weds Chandni’ by Ameya Narvankar

0
  "But what is wrong with that? Why shouldn't she marry Chandni didi?," asks Ayesha, the young protagonist in Ameya Narvankar's Ritu weds Chandni. The innocent...
axar patel indian cricket player

IND v ENG: A historic Test… for all the wrong reasons

0
  The only bigger joke than the wicket prepared for the 3rd cricket Test between England and India at Ahmedabad’s Motera Stadium, was the renaming...