ANZ launches Australia’s first Home Loan Centre

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ANZ has continued its expansion in NSW

Located at Westfield in Parramatta, the first dedicated Home Loan Centre will provide customers with a specialist service to improve the process of obtaining a home loan.

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(Photo by Christopher Pearce)

ANZ Managing Director Retail Distribution Australia Catriona Noble said: “We understand that buying a house is usually the single biggest investment people make and we want to remove some of the stress associated with organising a home loan.

“By creating a dedicated space for home loans, customers will have access to a team of specialists in an environment not usually associated with a bank. We’ve designed this to look and feel like a typical home and we’re confident this will resonate strongly with our customers.

“Our two Home Loan Centres in New Zealand have been incredibly successful helping thousands of New Zealanders into a new home since late 2014. We expect our centre in Western Sydney to be equally well received,” Ms Noble said.

The launch coincides with the 180th anniversary of the first ANZ branch opening in New South Wales and is part of ANZ’s strategy to grow its market share in New South Wales, with almost 500 new jobs to be established by the end of 2016.

“As the fifth biggest economy in Australia, Western Sydney drives much of Sydney’s growth and remains one of our most important markets. The region is already home to more than two million people and we want our customers in Western Sydney to know that we are ready to support them,” Ms Noble said.

In addition to the Parramatta Home Loan Centre, in the past 12 months ANZ has opened two new business centres and two new branches, while refurbishing 21 existing branches across New South Wales.